Text messaging has become popular in the recent past, with more service providers choosing it as a mode of communication or marketing option for their audiences. in the healthcare sector, text messaging has taken center stage with more professionals using text messaging up to facilitate functions such as appointment setting. Here are some reasons why you should consider including text messaging in your service delivery as a healthcare professional.
Appointment setting
One of the ways in which text messaging has improved healthcare functions is through the setting of appointments. Instead of having to make phone calls to physically going to the doctor’s to schedule an appointment, patients can easily do that via text messaging apps such as Textedly. The trick in texting in healthcare lies in providing your patients with secure and private text messaging options that safeguard their privacy. This will reduce the workload on your end, including the need to send email reminders or filing paperwork every time you have an appointment.
Reduced doctor visits
Because text messaging facilitates adherence to appointments, you will note a reduced number of appointments and subsequently, lower visits from patients who initially missed their appointments. With more time on your hands, you can focus on other pressing matters instead of rescheduling visits.
Better follow-up
Apart from scheduling appointments with your patients, you can use apps such as Textedly to follow up on patient visits in a cheap and timely manner. Through text, you can send reminders of the discussion you had, the information on prescriptions you wrote down, or contacts of doctors you referred your patients to. This is not only efficient for you but is also helpful for your patients.
Overall efficiency
Texting in healthcare does not have to be an expensive affair. Using text messaging is efficient if you are looking for better ways to stay in touch with your patients. if you have to relay the same message to all your patients at once, you do not have to email them or send them a separate message each. All you have to do is send a bulk message using your text messaging app and this saves you time spent on individual communication.
With a good text messaging service provider, revolutionizing how you offer services to your patients is easy. The good news is that you can also use the app for your own internal communication with your staff as well as for record purposes.